Henderson Business Centre Ivy Road, Norwich, NR5 8BF (Show me directions) Show Map
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Amazingly brilliant staff - without the hiring
In today's world of tech, there's no need to employ expensive staff. Staff members that may only be working for 60% of the day and the rest of the time, at the water cooler or browsing the internet or similar. You can wave goodbye to sick pay, holiday cover and office politics too.
We are virtual PAs. Our team is made from people that have extensive knowledge and experience in GP Practices, secondary care, dentists, private healthcare and luxury hotels.. A huge amount of knowledge that you can use in your clinic or hotel and restaurant remotely. Whatever system you use, we will have used it. Including PPS, TM3, Jane System, WriteUpp, Cliniko, Pabau, Eviivo, Little Hotelier, Guestline and many many more.
Not only can we answer your calls and make your appointments and reservations, we will follow up any of your reschedules and cancellations, respond immediately to your web/social enquiries, upsell upgrades and extras. Your clinic or hotel will grow and thrive.
We are not your run of the mill telephone answering service. If you're looking for message taking at a cheap rate and if you're not concerned about how the call is answered or your customer service, then we are not going to be the right people for you.
If you want someone that will use their intuition, will offer alternative dates/times if you are full, will call people back quickly before they go elsewhere, will support you and make every effort to help you, then we are the right people for you.
We have won awards for our service. We won Virtual Assistant of the Year as voted by a panel of judges and our peers. We have been selected in Norfolk to be one of 50 businesses to look out for in the future. We know what we are doing.
Steve Rushton of Neteffect says this about us:
"It's like having been lucky enough to place an advert that attracted the very best talent and for that talent to be super happy to be working for our business"
If you are super focused on growing your clinic or hotel, call us.
Testimonials
NetEffect
It's like having been lucky enough to place an advert that attracted the very best talent and for that talent to be super happy to be working for our business
Lane Ends Podiatry
There are cheaper companies, but not better
Wade Therapy Services
LiveLink took the pressure of me and gave me more time with my family
Magdalen Health
LiveLink were a godsend after dealing with so many problems we had with our previous virtual assistant agency
Edinburgh Sports and Spinal Physiotherapy
It's great for me to know that my patients are getting such a positive first impression
Testimonials are curated by LiveLink Resource Limited and are not independently reviewed or verified.